Get in Touch
Have questions about our services? Want to partner with us? Need support? We're here to help and would love to hear from you.
Call Us
Emergency Rides: *123#
General Inquiries: +254 700 123 456
Hospital Partnerships: +254 700 123 457
Email Us
Partnerships: admin@moto-health.com
Support: info@moto-health.com
Visit Us
Moto Health Ltd.
ABC Place, Waiyaki Way
Westlands, Nairobi
Kenya
Transport Services
24/7 Available
Customer Support
6:00 AM - 10:00 PM
Office Operations
8:00 AM - 6:00 PM
Emergency Line
24/7 Available
Interested in partnering with Moto Health? We work with:
- • Hospitals and Clinics
- • Insurance Companies
- • NGOs and Health Organizations
- • Government Health Departments
- • Technology Partners
Frequently Asked Questions
Quick answers to common questions about Moto Health services
How quickly can I get a ride?
Average pickup time is 10-15 minutes in urban areas. Emergency rides are prioritized and typically arrive within 5-10 minutes.
Are your drivers trained for medical transport?
Yes, all our drivers complete comprehensive training in basic medical assistance, patient care, and emergency protocols.
What payment methods do you accept?
We accept M-Pesa, cash, credit/debit cards, and insurance payments. Moto Pass subscribers get automatic billing.
Do you operate outside Nairobi?
Yes, we currently serve Nairobi, Mombasa, Kisumu, Eldoret, and Nakuru. We're expanding to more cities soon.
Still have questions? We're here to help.